Staff are working remotely and may be contacted via email.  Staff will be responding to email on a priority basis between 8:30 am and 4:30 pm and will reply to emails as soon as possible. Mail will be received intermittently during the physical closure of the office.  To remain current about what is occurring on campus, please refer to the Daily News or COVID 19 website.

Update regarding COVID-19

Essential workers who are maintaining core services on campus or conducting research activities deemed essential remain on campus.  Non-essential faculty and staff continue to work remotely.  As the number of people on campus has reduced dramatically in accordance with government direction to stay home, the majority of buildings have been closed.

This may affect the University’s ability to search for records responsive to FIPPA access requests.  Some records may not be remotely accessible, for example paper records and other physical records stored at the University.  It is also important to note that University employees are facing exceptional demands upon their time as they continue to keep the University’s teaching and research activities operating, and as a result may have extremely limited time to process FIPPA access requests.

The Information and Privacy Commissioner of Ontario (IPC) has closed its physical office and posted a detailed notice about the closure on its website.  The IPC expects institutions, such as the University, to comply with Ontario’s access law, including processing requests, but recognizes that this is an exceptional circumstance and understands that many organizations will be unable to meet the 30-day response requirement.

The University remains committed to supporting access under FIPPA as effectively as possible in the current circumstances. However, those making access requests should be aware that the timing and detailed processing of a request may be affected for the reasons set out above.